Retreat Terms and Conditions
The UNFAMILIAR WOMAN RETREAT
Thank you for your interest in working together lovely. Please read this information carefully. Once signed these terms form a legal binding agreement between us.
This Coaching Agreement, hereinafter referred to as “the Agreement,” is made between Nicki James Limited a company registered in England and Wales with company registration number 11048017 and whose registered office is at Kemp House 160 City Road, London, England, EC1V 2NX(“the Coach’) and you (“the Client’) together referred to as the “Parties”
The purpose of this Agreement is to set out the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.
1. Programme Description.
You have enrolled in The Unfamiliar Woman Retreat.
The cost of the retreat is as described on the sales page and depends on whether you pay in full or instalments. The full details of the retreat are as set out in this link and apply at the date of this Agreement;
2. Our Responsibilities.
As your Host, my role is to:
• Ensure the retreat content meets the quality standards agreed.
• Be on time and prepared for the retreat.
• Offer support and accountability.
• Help you stretch and focus and action steps you need to take.
• Answer any questions you may have as they arise both on the retreat and in our FB group until the 20th January 2023.
• Comply with the terms of this Agreement.
As the Client, it is your responsibility to:
• Show up for the retreat on time without distractions.
• Give 100% of your effort and fully commit to the retreat.
• Come prepared for the retreat.
• Be open to new ideas and communicate honestly, openly and with integrity.
• Be courteous and kind to other participants.
• Come to the retreat willing to stretch and grow.
• Do the work and complete the action steps set out for you.
• Comply with the terms of this Agreement and promptly provide payment for the retreat.
• Ask any questions you may have as directed.
• Keep any of the retreat content and discussions, confidential, and only share information in the agreed forums (during the retreat and within the dedicated Facebook Group). Contacting Me:
There is no individual one to one time or access to me outside of the retreat or our two accountability sessions. However, if there are any issues, you can contact me or the Team via email at email@example.com where we shall aim to respond within 48 hours Monday to Friday between 9am and 5pm.
Payment for the retreat depends on whether you paid in full or instalments as set out in Clause 1.
Where you have opted to pay in instalments you irrevocably acknowledge and agree that this is not a subscription and that the full price depending on the level of service you have opted for is payable whether or not you attend the retreat and/or the final accountability sessions.
We accept payment via credit or debit card via our website, or bank transfer where we have invoiced you.
Your credit card or debit card will only be charged when you authorise the payments by clicking proceed through our website. All payments by credit card or debit card need to be authorised by the relevant card issuer.
If your payment is not received by us we may charge interest on any balance outstanding at the rate of 4% percentage points per year above base rate and your inclusion in the Programme will be suspended until your payment is received. We will email you to let you know if we intend to do this.
Nothing in this clause affects your statutory cancellations rights so far as they apply.
The price of the services is in pounds sterling (£) (GBP) and includes VAT at the applicable rate.
No refund policy shall apply to the retreat. Should you choose not to continue for any reason full payment will still be required. We know that in person events can sometimes throw up reasons that you cannot attend, so we ask that you find a replacement for your place if you can no longer make it.
Whilst you warrant that you are entering into this agreement solely for business purposes in the unlikely event that you are deemed a ‘consumer’ you have the right to cancel this contract within 14 days. Should you wish to cancel you must inform us of your decision to cancel by a clear statement using the contact details provided.
If you agreed for us to start providing the services during the cancellation period and coaching commences you then lose your right to cancel and will be required to pay the full price under this contract even if the cancellation period has not expired.
This does not affect your statutory rights, but once the retreat has started, if you decide to withdraw at any time for any reason whatsoever, for the avoidance of any doubt you still will remain fully responsible for the full cost of the retreat, and no refund will be provided.
7. Intellectual Property Rights
We retain all ownership rights to the materials provided, which for the avoidance of any doubt shall include where relevant website templates, to you through your participation in the Mastermind. We reserve all rights title and ownership of all materials which are provided to you for your individual use only and with a single-user license.
We do not authorise you to share, copy, distribute, or disseminate any materials received electronically or otherwise without our prior written consent. All intellectual property, including the Mastermind materials or any other content shall remain our property and you will not obtain any rights of ownership or other rights (of whatever nature) in the digital or other content or in any copies of it.
Whilst every effort has been made to accurately represent this retreat and it’s potential there is no guarantee of results or outcomes using the ideas and techniques we teach.
Examples of outcomes from former clients in any materials are not to be interpreted as a promise or a guarantee of your outcome.
Your potential is entirely dependent on the way you use our products, ideas and techniques. Your level of success in attaining the results claimed in our materials depends entirely upon the time you devote to the things you’ve taken away from the retreat, your commitment, your application of its ideas and techniques, your finances, your business, your knowledge and various other skills. Since these factors differ according to individuals, we cannot guarantee your success. Nor can we be responsible for any of your actions.
You acknowledge that I am supporting you in my role exclusively as a Coach providing development and coaching for inspirational and informational purposes only. I do not provide medical, financial or legal advice.
By signing this Agreement you are consenting to this Disclaimer.
We may terminate your access to the Retreat, or ask you to leave the retreat house with immediate effect, if you:
(a) commit a material breach of your obligations under this Agreement; or
(b) fail to provide payment of any amount due as and when it becomes due; or
(c) have a bankruptcy petition presented against you or you become subject to a bankruptcy order or another situation where you may be in a position to meet your contractual obligations under this Agreement; or
(d) any of the circumstances arise as set out in these terms.
We shall also be entitled to limit the or suspend, and/or terminate the arrangement without refund whether paid or remaining due and payable, if we reasonably determine that you:
a) are becoming disengaged, disruptive or if you impair the provision or the enjoyment of the retreat by any other participant. For the purposes of this Agreement the terms disengaged and disruptive shall be given their ordinary dictionary meaning and examples of such behaviour shall include, but not be limited to, displaying a lack of interest in the retreat, failing to respond positively to requests for further information or other contact, repeatedly ignoring or failing to respond to emails or other messages, communicating in a way which is abusive or intended to cause offence; and/or
b) are failing to follow or abide by any of these Terms or any other terms or guidelines as may be agreed whether such action constitutes a material breach or not.
10. Limitation of Liability
We make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Programme and in circumstances shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date and the Client agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach.
Any notices given under this Agreement shall be deemed served if received by Email to the following addresses;
12. Entire Agreement
This Agreement constitutes the entire agreement between us. This Agreement may be modified or amended at any time if the amendment is made in writing and is signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else. In the event that any part of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of any of the remaining portions of the Agreement which shall be severed and remain in full force. The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.
We will try to resolve any disputes with you quickly and efficiently.
If you are unhappy with:
• the services;
• our service to you generally; or
• any other matter,
please contact us as soon as possible at firstname.lastname@example.org where we will aim to respond to your expression of dissatisfaction within 48 hours.
If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
• let you know that we cannot settle the dispute with you; and
• give you certain information required by law about our alternative dispute resolution provider.
If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
The laws of England and Wales will apply to this contract.
By accepting the terms of this Agreement you are agreeing to be legally bound by its terms, and acknowledge that you have read, understood and agreed Your Retreat access will not begin until acceptance of this document has been received, and payment has been made.